FAQs

Virtual Assistance brings a fresh approach to the administrative profession. The professionals are called Virtual Assistants or VAs.

VAs are entrepreneurs who provide administrative and personal support while working in long-term collaborative relationships with only a handful of terrific clients. Using phone, fax and e-mail, VAs support their clients across the globe and most often never meet their clients face to face.

Less than you might think. Outsourcing your work to VAI means you only pay for the services and time you need. Our rates are very competitive and offer a better value over the cost of traditional employees. Because we are an independent contractor, you’re not required to pay employer taxes or benefits.

Virtual Assistants India (VAI) offers its services mostly on hourly basis. Get your very own virtual assistant just @ $5.98 per hour*. To find out more, please visit the pricing page of our website.

Having it all does not mean doing it all yourself. Eventually, you will discover that you simply can’t continue to do it all and have a great life — something has to give! When you partner with a VA, and allow him or her to proactively support you in reaching your goals, you free up time and energy for an abundance of other things, such as:

  • Grow your business
  • Spend more time with family or friends
  • Respond to other opportunities (professional and personal)
  • Balance home and work responsibilities
  • Take a much-needed vacation
  • Read (or write) that next bestselling novel

You’ll find our VA is dedicated, driven, masterfully skilled administrative professional who genuinely wants to powerfully impact your life and help your business succeed.

Absolutely! When you work with our VA, you get a partner sharing your burden, not an employee.

  • No office space needed
  • No furniture or equipment costs
  • No costs associated with employees, such as medical benefits, payroll taxes, worker compensation, vacation or sick leave, etc.
  • Hardly any training time required
  • No downtime costs – you pay only for 100% productive time

If what you need is the most basic office support, you may want to work with a secretarial service. If, on the other hand, you want the benefit of working with someone who really wants to know you, your business, your customers, and who wants to be involved with your success, you will want to work with Virtual Assistants India (VAI).

Our VAs work with successful people of all kinds: authors, coaches, executives, consultants, speakers, sales people and Small business owners – anyone who wants to be professionally successful and live a more balanced life may benefit from partnering with Virtual Assistant India.

The beauty of working with VAI is that the only things that can’t be done are those which actually need to be touched in your office (i.e. paper filing, etc.) Otherwise you’re bound only by your imagination, ability to delegate and desire. Click to learn more about our services.

VAI provides more than just administrative services. We have developed the proficiency, skill and expertise to quickly identify how to serve you better and offer effective solutions that add value to your bottom line.

Visit our Pricing page to find out how affordable and flexible we really are.

The real question is, can you afford not to have a virtual assistant? Time is a valuable commodity, and in short supply. When you hire a VA to handle time-consuming tasks, you are literally buying back your own time. Think of what you could accomplish if you had just a few more hours in your day!

You will be contacted by our Sales & Operations Dept within 8 to 10 business hours after your sign up and they will assign you a dedicated VA who, in their opinion, will be the right fit for you depending on your needs. Normally you can start sending your work the very next day after you sign up. The VA allocation usually happens within 24 hours after the sign up but it is likely that it may take up to 3 business days depending upon the various affecting factors such as analysing the availability of the right fit candidate or any others.

You are committed only to the project or time period for which you opted to hire our services. Potential of your virtual assistant is best realized in an ongoing business relationship. However, we do understand that needs of your organization will change and develop over time. You may need our services only for one month or you may require our help for one project and never need our services again. We are flexible enough and can easily accommodate your changing needs.

In this case, the replacement of Virtual Assistant could be arranged. This rarely happens as our management strives hard to allocate the right fit resource at the first instant only. Nevertheless, you can always reach the Team Leader on your account and discuss any concerns that you might have, regarding the VAs services.

Yes, you can upgrade, downgrade or cancel your service any time but the cancellation of the services must come as a notification to us at least 3 business days prior to the end date of the on-going contract/plan term.

Yes, we do provide hourly rate services even in our customized plans, if any. However, we encourage our clients to take advantage of our monthly plans with hourly rates at as low as $5.98 per hour. We have designed our plans in such a way that the higher the plan hours, the lower will be your hourly rate.

Keeping track of hours is made easy!! On a daily basis, your dedicated virtual assistant would send you a log of hours sheet, most probably in excel format, with the recent status of each of the jobs assigned if you request him to do so.

Please feel free to contact us at support@virtualassistantsindia.in to know the answers of any specific questions which are not quoted hereinabove.

Numerous security measures are bought in place to ensure privacy and safety of your highly important data.

Our Operations facility is well equipped with security measures ensuring the confidentiality of not only your highly sensitive data but also any fraction of anything you share with us while being engaged in a corporate relationship when you hire a virtual assistant from us for any sort of your requirements.

During the chosen time slot, you can simply be in touch with your dedicated virtual assistant through Instant Messenger (Preferred Skype), email and a direct US number, etc. A dedicated US direct number to reach directly to your virtual assistant is likely to attract additional charges.

Every plan is automatically renewed on the end date of the current contract term using the card details on file unless you notify us of cancelling the services at least 3 business days prior to the end date of the on-going contract/plan term.

Most of our clients are from the US, the standard shift timing is 9.00am through 6.00pm CST. The virtual assistant will work Monday to Friday, eight hours a day, excluding one-hour total breaks (total 9-hours). However, to accommodate the needs of our clients from other countries, the virtual assistants can be made available for different time zones and slots as well but you are advised to discuss it with the Sales Dept in advance.

100% of the paid amount is refunded within 7 days if you do not get the account set up after making the payment. Once you request your account to be setup and a virtual assistant to be allocated on your account, no refunds are possible.

In other cases, the refunds will be issued at the discretion of the Management of VAI.

how can we help you?

Contact us to hire our services and our sales staff would be in touch with you real soon